Frequently Asked Questions
Everything you need to know about your Sim-Lab racing gear.
How long does shipping take for sim racing cockpits?
Standard shipping for our aluminum profile cockpits typically takes 3-7 business days within the EU and 7-14 business days for international orders, depending on customs processing.
Are your products compatible with Fanatec and Thrustmaster hardware?
Yes, our mounting plates and chassis are designed with universal hole patterns that support most major brands, including Fanatec, Thrustmaster, Simucube, and Logitech.
What is your return policy for sim racing accessories?
We offer a 14-day return window for all unused products in their original packaging. Please note that return shipping costs for heavy items like cockpits are the responsibility of the customer.
Does my cockpit come with assembly tools?
All Sim-Lab chassis include the necessary bolts, nuts, and basic tools required for assembly. However, we recommend a high-quality set of hex keys for the most efficient setup experience.
Do you offer international shipping outside of Europe?
Yes, we ship our professional-grade racing equipment worldwide. Shipping rates and import duties are calculated at checkout based on your specific location.
Can I upgrade my cockpit later with new attachments?
Absolutely. Our modular aluminum profile system allows you to add monitor mounts, shifter brackets, and keyboard trays at any time as your sim racing setup evolves.